Information Network of Arkansas Status

Intermittent Website Hosting History

Resolved Jul 30th, 2025 06:41PM CDT

Investigating – We are currently investigating reports of intermittent connectivity and performance issues affecting hosted websites. Our team is working to identify the root cause and implement a solution as quickly as possible. Users may experience brief outages or slow load times during this period.

We will provide an update as soon as more information becomes available.

Thank you for your patience.

Investigating Jul 30th, 2025 03:40PM CDT

We will provide an update as soon as more information becomes available.

Thank you for your patience.

Intermittent Website Hosting

3 hours 1 minute

Start Date: Jul 30th, 2025 03:40PM CDT
End Date: Jul 30th, 2025 06:41PM CDT
Website Hosting

iDrive Application Service Disruption History

Resolved Jul 25th, 2025 04:29PM CDT

We are currently experiencing a disruption affecting our iDrive applications. Our technical team is actively investigating the issue and working to restore full functionality as quickly as possible.

We apologize for the inconvenience and appreciate your patience during this time. Further updates will be provided as more information becomes available.

Investigating Jul 25th, 2025 01:54PM CDT

We are currently experiencing a disruption affecting our iDrive applications. Our technical team is actively investigating the issue and working to restore full functionality as quickly as possible.

We apologize for the inconvenience and appreciate your patience during this time. Further updates will be provided as more information becomes available.

iDrive Application Service Disruption

2 hours 36 minutes

Start Date: Jul 25th, 2025 01:54PM CDT
End Date: Jul 25th, 2025 04:29PM CDT
Website Hosting Non Payment Related Applications

Intermittent Connectivity Issues History

Resolved Jul 25th, 2025 04:29PM CDT

We are currently experiencing intermittent issues affecting some of our services due to upstream network disruptions within the Department of Information Systems (DIS). These disruptions are impacting all systems that interact with AR's state network resulting in occasional timeouts, slow responses, or unresponsiveness.

Our team is actively monitoring the situation and working closely with partners to mitigate the impact. At this time, the issue remains ongoing, and we will provide updates as soon as more information becomes available.

We appreciate your patience and understanding as we work through these disruptions.

Monitoring Jul 25th, 2025 10:11AM CDT

We appreciate your patience and understanding as we work through these disruptions.

Intermittent Connectivity Issues

6 hours 18 minutes

Start Date: Jul 25th, 2025 10:11AM CDT
End Date: Jul 25th, 2025 04:29PM CDT
Criminal Background Checks/AFIS Driver Services Applications Website Hosting Non Payment Related Applications Secretary of State Business & Commercial Services

Application Login Problems History

Resolved Jul 12th, 2025 11:26AM CDT

All service has been restored. We'll continue monitoring.

Monitoring Jul 12th, 2025 10:41AM CDT

We have restored service and are monitoring to ensure everything is resolved.

Identified Jul 12th, 2025 08:45AM CDT

We have identified a problem causing users to not be able to login to many of our applications. Our team is working to resolve the issue and restore normal operations.

Application Login Problems

1 hour 56 minutes

Start Date: Jul 12th, 2025 08:45AM CDT
End Date: Jul 12th, 2025 10:41AM CDT
Criminal Background Checks/AFIS Driver Services Applications Non Payment Related Applications Secretary of State Business & Commercial Services

High Latency on Applications History

Resolved Jun 22nd, 2025 09:28PM CDT

We are currently investigating an issue impacting the SOS Franchise Tax application. The application is currently timing out for some users.

We appreciate your patience while we investigate the root cause.

The high latency continues to impact service and we are continuing to investigate. No estimated time to resolution at this time.

The high latency was introduced by a misconfiguration of DNS, and this resulted in application servers failing to properly resolve hostnames.

Investigating Jun 22nd, 2025 10:47AM CDT

We are currently investigating an issue impacting the SOS Franchise Tax application. The application is currently timing out for some users.

We appreciate your patience while we investigate the root cause.

The high latency continues to impact service and we are continuing to investigate. No estimated time to resolution at this time.

Investigating Jun 22nd, 2025 03:15AM CDT

We are currently investigating an issue impacting the SOS Franchise Tax application. The application is currently timing out for some users.

We appreciate your patience while we investigate the root cause.

High Latency on Applications

16 hours

Start Date: Jun 22nd, 2025 05:28AM CDT
End Date: Jun 22nd, 2025 09:28PM CDT
Payment Processing Criminal Background Checks/AFIS Driver Services Applications Website Hosting Non Payment Related Applications Secretary of State Business & Commercial Services

Intermittent Connectivity to AR State's File Transfer Server History

Resolved Jun 1st, 2025 09:05AM CDT

We are currently experiencing intermittent connectivity to the state's FTP server. The interested parties have been notified and we expect resolution in the next few hours.

There is no direct impact to users, but some scheduled jobs may need to be run again if they fail during an intermittent window. If any processes need to be run again we will notify impacted users.

Monitoring May 30th, 2025 09:22PM CDT

We are currently experiencing intermittent connectivity to the state's FTP server. The interested parties have been notified and we expect resolution in the next few hours.

There is no direct impact to users, but some scheduled jobs may need to be run again if they fail during an intermittent window. If any processes need to be run again we will notify impacted users.

Intermittent Connectivity to AR State's File Transfer Server

1 day 11 hours 43 minutes

Start Date: May 30th, 2025 09:22PM CDT
End Date: Jun 1st, 2025 09:05AM CDT
Website Hosting Non Payment Related Applications

All Systems are Operational

Incident History

Intermittent Website Hosting

iDrive Application Service Disruption

Intermittent Connectivity Issues

Application Login Problems

High Latency on Applications

Intermittent Connectivity to AR State's File Transfer Server